MORTGAGE INSURANCE SERVICING

Genworth Mortgage Insurance Corporation


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Insurance Servicing
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View and manage MI certificates, payment history and billing with ease.
Homeowner Assistance Program
Genworth professionals work one-on-one with borrowers and their lenders to help structure loan workout programs for borrowers who experience a financial hardship.
Delinquency Reporting and Claims
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Report delinquencies and submit and update claims, and access our online foreclosure bidding system.
Genworth Mortgage Insurance MIServicing

New Loan Modification Codes Added to MILAR Templates
Thank you for continuing to submit your Mortgage Insurance Loan Activity Report (MILAR) report by the 25th of each month. To comply with industry changes, we have added new Loan Modification Codes to our MILAR Templates. Please incorporate these codes into your MILAR reporting when applicable. Access the updated templates on the publications tab.

New Tutorials
Need to learn more about how to view and maintain MI Certificates? Check out our self-service tutorials. Click here to learn more.

New Approved Investor/Industry Delegated Programs
Genworth has approved the new Fannie Mae Flex Modification Program and Freddie Mac Flex Modification Program. Click here to learn more.

Refund After Default Process Changes
Genworth Mortgage Insurance has revised how we will refund BPMI premium received after defaults. For more information please read ANNOUNCEMENT SVC 2017-1.0.

MI Activation with a Loan Close Date
They found the perfect home. The loan closed. Now it’s time to activate Genworth mortgage insurance. Click here to learn more.

Genworth Publishes Servicing Guide with Updates
Genworth Mortgage Insurance has revised its Claim and Foreclosure Bidding Servicing Guide effective June 12, 2016. Access the guide on the publications tab. For more information please read ANNOUNCEMENT SVC 2016-1.

Genworth Publishes Servicing Website User Guide
Genworth Mortgage Insurance has revised its Servicing Website User Guide. This guide will provide guidance on using our website for Insurance Servicing. Access the guide on the publications tab.

Genworth Publishes Servicing Guide with Updates
Genworth Mortgage Insurance has revised its Lender Servicing Guide effective February 22, 2016. Access the guide on the publications tab.

Cancellation Refund Process
Genworth Mortgage Insurance has revised its cancellation refund process effective Monday February 22, 2016. This change will be reflected in the next version of our Lender Servicing Guide that will be posted on our website and re-communicated in early 2016. For more information please read ANNOUNCEMENT SVC 2015-5.

MILAR – Servicer Reporting
Genworth’s Master Policy requires monthly reporting for both performing and delinquent loans. This reporting, called Mortgage Insurance Loan Activity Report or MILAR, is to be delivered by all servicers no later than July 1, 2015. Servicers are required to provide a minimum data set as highlighted in green in the 169-Field Full MILAR Template or all 32 fields on the Minimum MILAR Template. The Full MILAR Template should be used by Servicers with Delegated Workout Authority or those with a large volume of workout activity to report. Servicers who do not currently take advantage of Delegated Workout Authority or do not currently use the Full MILAR Template can opt to use the abbreviated Minimum MILAR Template. Access the FAQs and MILAR templates on the publications tab.

Sending Secure Data to Genworth
In order to assure maximum security when submitting secure data, Genworth Mortgage Insurance has created a Secure Submissions process. Access instructions for the Secure Submission process on the publications tab

Mortgage Insurance discussed in this website is underwritten by Genworth Mortgage Insurance Corporation.

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Delegated Workout Program

Your source for program parameters and guidance on Delegated Workouts.

Secure Submission

Submit data to Genworth using our secure web application.
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Tutorials

Need to learn more about how to view and maintain MI Certificates? Check out our self-service tutorials.
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