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Delegated Workout Program

Your source for program parameters and guidance on Delegated Workouts.

Making Home Affordable

Information, program guidance, submission forms, and answers to FAQs.

Secure Submission

Submit data to Genworth using our secure web application.
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Genworth Mortgage Insurance Corporation

For access to this site please log in at left. For log in assistance contact the ActionCenter® at 800 444.5664.

Insurance Servicing

View and manage MI certificates, payment history and billing with ease.
Homeowner Assistance Program
Genworth professionals work one-on-one with borrowers and their lenders to help structure loan workout programs for borrowers who experience a financial hardship.
Delinquency Reporting and Claims
Report delinquencies and submit and update claims, and access our online foreclosure bidding system.
Genworth Mortgage Insurance MIServicing

You’re invited to our Webinars
We’ve created two FREE webinar courses designed specifically for servicers − Default Management Servicing Requirements Overview and Homeowner Assistance Overview. Learn more about the courses we offer monthly.

Our Perfected Claim Process
We've simplified our perfected claim filing process. View the tutorial

Updates and Revisions to Delegated Workout Program
Genworth announces updates and revisions to our Servicer Delegated Workout Program parameters, effective May 22, 2013. These guidelines supersede those published June 16, 2011. For a copy of the updated guidelines, email a request to or call our ActionCenter at 800 444.5664. Also visit our newly expanded Delegated Workout Program Website for more information.

The Freddie Mac Streamline Modification Program and Fannie Mae Streamline Modification Program are approved delegated programs

Introducing our new Commitment/Certificate of Insurance
It’s really quite simple. Here at Genworth Mortgage Insurance, we’ve redesigned our Commitment/Certificate of Insurance with an eye toward improving readability and providing you with additional loan-level detail. We’ve also made our activation instructions easier-to-follow. You’ll begin seeing the new Commitment/Certificate of Insurance on MI applications received on or after February 17, 2013.
  • Learn more about the improvements.
  • Take a webinar to walk through the changes.
  • Understand how to read the document and key terms.

See what else Genworth is doing to make MI simpler.

Genworth Announces Delegation to GSEs to Streamline Short Sales and Deeds-in-Lieu
As of November 1, Genworth Mortgage Insurance will provide delegated authority to Fannie Mae and Freddie Mac for short sales and deeds-in-lieu under guidelines recently released by the GSEs under the direction of the Federal Housing Finance Agency (FHFA).

Read Genworth's full announcement.
Mortgage Insurance discussed in this website is underwritten by either Genworth Mortgage Insurance Corporation, Genworth Residential Mortgage Insurance Corporation of North Carolina or Genworth Residential Mortgage Assurance Corporation.
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